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Manufacturer’s Representative

Question: Jordan B. / Rep (Metairie, LA)
Hello. I hope you can help me. I’m setting up shop to be a new manufacturers’ representative/installer in the greater New Orleans area. I’ve worked in internal sales for various building material companies in the past, but want to now start my own company and work as an independent rep. I want to focus on finishes that are also acoustically important. I’m considering adding an acoustical plaster to my line card. I think it will complement my company’s current offerings. I’m aware of the various products (BaswaPhon, Pyrok, K13, Fellert, etc.). Since acoustical consultants/engineers would probably specify an acoustical plaster as much or more than architects, I was wondering if one of these products stood out as superior in acoustical performance over the others.

Sound-Answers.com
By ‘acoustical plaster’, we assume you mean a sound-absorptive, monolithic, inaccessible finish or system that is usually white (although some can be painted or integrally colored) so that it looks like actual plaster. The options in the U.S. fall into two basic categories:

  1.  More textured (bumpy) and less expensive
  2.  Less textured (smooth) and more expensive

There are markets for both categories of products in the U.S. In the ‘more textured and less expensive’ category you have the ‘spray-ons’; gypsum, cement or cellulose based materials that are sprayed onto a solid substrate changing it from sound-reflective (nonporous) to sound-absorptive (porous). These products originated in the world of spray-on fireproofing decades ago. Included are the Acoustement products by Pyrok (www.pyrokinc.com) and K-13 & SonaSpray “fc” by International Cellulose (www.spray-on.com). The Acoustement products are gypsum and cement based and have slightly lower sound absorption capability (NRC 0.65, see the Sound-Answers.com resource center for additional information about NRC). But an NRC of 0.65 is considered sound-absorptive and is substantially more sound-absorptive than a painted plaster or gypsum board surface. K-13 and SonaSpray are cellulose based, so they are inherently more sound-absorptive (NRC 0.75 and 0.90 respectively). (All values are based on a one inch material thickness.)

In the ‘less textured and more expensive’ category, you have multi-step systems that apply porous and somewhat sound transparent ‘plaster’ coats over an absorptive core panel of either fiberglass, mineral wool or sintered glass. Included are BASWAphon (www.baswaphonusa.com) (NRC 0.75), Fellert Ecoustic System (www.fellertusa.com) (NRC 0.65) and StarSilent (www.starsilent.com) (NRC 0.75). StarSilent is being distributed in the U.S. by the same people who manufacture and provide Pyrok Acoustement. It is based on the StoSilent system by StoAcoustic (www.sto.co.uk).

For all these products, you have a sound absorption range between 65% and 90%. That is a considerable difference in acoustic performance. Usually (but not always), higher sound absorption is more desired. That would lead one towards SonaSpray “fc” in the spray-on category and BASWAphon in the multi-step system category. However, realize that differences in NRC of 0.05 to 0.10 are not that significant; there may be other factors that should influence your decision instead. If you think you have a market for both categories, you may want to consider the combination of Acoustment and StarSilent since they are provided in the U.S. by the same person/company.

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