Guidelines

Guidelines for the 1 question / 1 answer service option

• If your question relates to a previously asked question (e.g., same problem/project, new question), be sure to reference the previously asked question(s) so you do not have to start over providing background information.
   
• If your problem with sound already exists, please describe what you are hearing (or not hearing) and the environment in which your problem exists.
   
• Consider including relevant information about:
  • How the rooms or areas are (or will be) used by people
    Examples - worship, education, sleeping, office work, music recording
  • What the dimensions of the room or space are (or will be)
    Examples - length, width, height
  • What the wall, floor, ceiling finish materials are (or will be)
    Examples - painted drywall, carpet on pad, acoustic tile ceiling
  • What the substrate/subfloor or underlying construction are (or will be)
    Examples - concrete slab, concrete block wall, plywood on wood joists
     
• Consider supplementing your question by also uploading:
  • Pictures/Images ( .jpg format preferred)
  • Recordings ( .mp3 format preferred)
  • Movies ( .mpg format preferred)
  • Drawings ( .pdf format preferred)
  • Other ( .pdf format preferred)

Guidelines for the 1 hour video call service option

• Briefly describe your project by telling us what type of building or room you are dealing with and what you generally would like to discuss during the 1 hour video call.
   
  Example: My project is a new home theater in the basement of my house. I would like to discuss how I might be able to decrease the amount of sound that gets upstairs and bothers my spouse.
   
  Example: I’m a builder working on a 3-story, wood frame, apartment building and I’d like to talk to you about floor underlayments for use under hard finish floors such as tile and wood.
   
• Consider uploading supporting files for use during the video call:
  • Pictures/Images ( .jpg format preferred)
  • Recordings ( .mp3 format preferred)
  • Movies ( .mpg format preferred)
  • Drawings ( .pdf format preferred)
  • Other ( .pdf format preferred)
     
• List a few good dates & times in the next 1-2 business days for the video call. Sound-Answers.com will contact you to schedule the exact date and time.
   
• Indicate if you are setup with a web camera, high-speed Internet connection and Skype account or if you would prefer to just conduct the call using a telephone.

Guidelines for the mini consultation service option

• Briefly describe your project by telling us what type of building or room you are dealing with and what you generally would like to accomplish via the 1/2 day mini consultation.
  
  Example: I’m an architect and I just finished the 50% CD set for a 1,000-seat contemporary church. I’d like to have an expert spend a half day reviewing wall types and wall/ceiling finishes in the main sanctuary to make sure I didn’t miss anything. I’d like to have a brief video call in the beginning to review the project and my concerns. I’d also like a brief bulleted memo stating your findings and recommendations.
   
  
• It is likely that you will need to upload supporting files for use during the mini consultation:
  • Pictures/Images ( .jpg format preferred)
  • Recordings ( .mp3 format preferred)
  • Movies ( .mpg format preferred)
  • Drawings ( .pdf format preferred)
  • Other ( .pdf format preferred)
     
• List a few good mornings or afternoons in the next 1-3 business days where you will be readily available for contact during your mini consultation. Sound-Answers.com will contact you to schedule the exact date and time of your mini consultation.
   
• If you desire a video call at the beginning or end of your mini consultation, indicate if you are setup with a web camera, high-speed Internet connection and Skype account or if you would prefer to just conduct the call(s) using a telephone.
   
• Indicate if you think you want a written deliverable such as a letter or memo with our findings and recommendations, or if a call or email will suffice.

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